Terms and conditions

  • Placing Orders
  1. To place an order you will have to open an account with us. If opening an account with Your Clothing, you will be required to provide us with some compulsory personal information.
  2. You confirm that all personal information provided to us by you is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to your Account.
  3. When you create an account we will ask you to create a password to allow you to access your account, and to maintain account security on this website. You are responsible for keeping your password and account information confidential.
  4. If we are suspicious of any activity from your account that appears fraudulent, we can reserve the right to refuse you access to, and where necessary, delete your account.
  • Order Acceptance
  1. Completion of checkout online does not constitute our acceptance of your order from us. Our acceptance of your order will take place only when we take payment from you and dispatch of the product(s) is confirmed.
  2. We have the right, prior to dispatching the product(s) to decline an order for any reason, including legal and regulatory reasons.
  3. Our contract with you will start when you receive the order dispatch email and remain in place until the last day of your right to exchange the products if it is in damage condition.
  4. If we cannot supply you with the all of the products you ordered, we will not process the parts of your order unavailable. We will inform you of this by email and, if you have already paid for the product(s), refund you in full for the item(s) as soon as reasonably possible.
  5. If the fulfillment of any aspect of an order would be illegal or unlawful, we have the right to stop or cease to fulfill the order at any time, including after dispatch of products or notification to you that the order is being processed.  In such circumstances, you acknowledge that Yours Clothing shall incur no liability.
  • Payment
  1. During the checkout process, you will be asked to enter your payment details.  All fields indicated as compulsory must be completed. 
  2. By completing payment details you confirm that the method being used to make payment belongs to you, or is in your name where an agreement is entered into with any credit provider.
  3. We do not store your payment information; however third party providers used by us may be using encrypted secure payment mechanisms that could store your data.  Please see individual payment providers websites for further information on how they hold your personal information collected at payment.
  4. We take full payment immediately for all products, unless you sign up to pay for your order using our third party credit provider.  Card payments will be subject to authorization from your card issuer, and credit facilities subject to a credit check.
  5. Products ordered remain the property of Yours Clothing until they have been collected in store, or we have delivered them to the address specified by you.
  6.  If you have already received the products you ordered from us, but your payment was not received, you must either pay for the items, or return them to us in the same condition that you received them, in accordance with our reasonable return instructions and at your own expense.  If you fail to do this within 30 days from the date on which we notify you of cancellation of the order, we may arrange for collection of the products at your expense.
  7. We reserve the right to charge you for any and all damage to any products that are the subject of an unpaid order.
  • Delivery
  1. Time scales for delivery vary depending on the products ordered, your delivery address, and the delivery services available.Generally it will take 3-4 days after order confirmation.
  2. Delivery will be to the address or store specified in your order. If no one is available at a residential or other address at the time of delivery, an updated will be provided to advise whether your order has been left in a specified safe place, or returned to depot
  3. When the products are delivered to the delivery address specified in your order, all risk including of loss or damage to the products shall pass to you.
  4. We shall be under no liability for any failure to deliver products when specified if the delay or failure is wholly or partly caused by circumstances beyond our control.
  • Quality
  1. Quality of product is approved by our Professional Quality Testing Team. There may be slight difference in color or area as its artistic Hand Painted product, but BJ's COLOR n PATTERN is strict about Quality of product. If the product is approved by our Professional Quality Testing Team, then product get dispatched.